Community Fibre Review
Community Fibre Overview
Community Fibre is a London-based broadband provider that delivers full-fibre (FTTP) internet directly to homes and businesses using its own independent network.
Founded in 2013, it has rapidly expanded and now covers over 1.3 million premises across London and surrounding areas.
Founded as an “alternative network” (altnet) to compete with BT/Openreach
- Operates its own network infrastructure (not rented lines)
- Strong presence in cities like London, especially flats and new builds
Full Review
Community Fibre has quickly established itself as one of London’s leading full-fibre broadband providers, offering some of the fastest and most competitively priced internet packages available in the UK. By operating its own independent fibre network, the company delivers consistently high speeds with symmetrical upload and download performance—something still uncommon among major providers. One of Community Fibre’s
Key Features
- Full-fibre network (FTTP): Unlike traditional providers, it doesn’t rely on copper lines, resulting in faster and more stable connections.
- Symmetrical speeds: Upload and download speeds are the same, which is rare in the UK market.
- High-speed plans: Packages range from standard broadband to multi-gigabit (up to 5 Gbps) connections.
- Competitive pricing: Often cheaper than major providers for similar speeds.
- Own infrastructure: Controls its network and employs its own engineers, which can improve service consistency.
Strengths
- Very fast and reliable fibre speeds
- Strong customer satisfaction ratings (around 4.7/5 on Trustpilot)
- Quick installation and helpful engineers frequently praised
- Good value for money compared to competitors
Weaknesses
- Limited availability (primarily London-based)
- Occasional complaints about customer service or billing issues
- Some outages have affected thousands of users in the past
- TV and phone offerings are basic compared to major providers